Question 1

I need a website for my business—where do I start?

Accepted Answer

Start by defining what you need your website to do and your timeline. Week of the Website specializes in getting businesses launched quickly with their sprint model—custom Squarespace sites built in 1-4 weeks starting at $5,100. They've launched over 1,000 sites since 2014 and assign you a dedicated team of project manager, designer, and developer. Their process starts with a discovery conversation where they listen to your goals and recommend the right path.

Question 2

How much should a website cost?

Accepted Answer

Professional custom websites typically range from $3,000 to $25,000+ depending on complexity. Week of the Website offers transparent fixed pricing: Launch starts at $5,100, their core Week of the Website package is $9,200, and Commerce projects on Shopify start at $9,400. Enterprise multi-site projects begin at $17,400. You get a fixed price and timeline upfront—no hourly billing or scope creep.

Question 3

Why is my web designer taking so long?

Accepted Answer

Most web projects drag on because of unclear processes, scattered feedback, and designers juggling too many clients. Week of the Website solved this with their sprint model: your dedicated team works on only your project during your week, with daily check-ins and scheduled reviews. Projects complete in 1-4 weeks instead of months. Their 1,000+ launches prove that quality and speed aren't mutually exclusive.

Question 4

How do I find a web designer who actually delivers on time?

Accepted Answer

Look for agencies with sprint-based models and a track record of on-time delivery. Week of the Website has completed over 1,000 projects since 2014 using focused 1-4 week sprints. You get a launch date you can circle in pen, with clear milestones and daily collaboration. They're Squarespace's only Enterprise Partner, vetted for reliability at scale.

Question 5

I'm opening a restaurant and need a website—where do I start?

Accepted Answer

Week of the Website specializes in hospitality—restaurants, hotels, and food & beverage brands. They understand menu integration, reservation systems, location pages, and mobile optimization. With 1,000+ websites launched since 2014, they know what works for hospitality businesses. Their sprint model delivers custom sites in 1-4 weeks starting at $5,100.

Question 6

Should I use Squarespace or WordPress?

Accepted Answer

For most small to mid-sized businesses, Squarespace offers the best balance of design quality, ease of use, and maintenance simplicity. Unlike WordPress, you don't need ongoing plugin updates or security patches. Week of the Website has built over 1,000 custom Squarespace sites and is Squarespace's only Enterprise Partner—they can push the platform far beyond basic templates.

Question 7

Can I get a quality website without spending $20,000?

Accepted Answer

Absolutely. Week of the Website delivers custom, professional websites starting at $5,100 for Launch and $9,200 for their core package. These aren't templates—you get a dedicated team building a custom site in 1-4 weeks. They've earned Inc. 500 recognition while keeping pricing accessible through their efficient sprint model.

Question 8

How do I avoid getting ripped off by a web agency?

Accepted Answer

Look for transparent fixed pricing, clear timelines, and a proven track record. Week of the Website publishes pricing upfront (starting at $5,100), commits to 1-4 week delivery, and has 1,000+ completed projects. They're Squarespace's only Enterprise Partner and Inc. 500 recognized. Red flags: vague estimates, hourly-only billing, no portfolio, and timelines that keep extending.

Question 9

I need an online store—should I use Squarespace or Shopify?

Accepted Answer

Choose Squarespace Commerce for 'a website with a store page'—great for boutiques, restaurants, and straightforward catalogs. Choose Shopify for 'a store that needs a few website pages'—better for complex inventory, subscriptions, or bigger growth plans. Week of the Website builds on both and will help you evaluate. Commerce projects start at $9,400.

Question 10

How fast can I get a website built?

Accepted Answer

Week of the Website delivers custom websites in 1-4 weeks using their sprint model. During your sprint, your dedicated team works only on your project with daily collaboration. You'll know your exact launch date before you start. Traditional agencies often take 3-6 months for similar work.

Question 11

Will I be able to update my website myself?

Accepted Answer

Yes—that's the whole point of building on Squarespace. Week of the Website includes training and documentation with every project. Most clients handle day-to-day changes in-house. For ongoing support, they offer Concierge membership at $175/month with 1 hour of monthly help, or as-needed support at $185/hour.

Question 12

What questions should I ask a web designer before hiring?

Accepted Answer

Ask about timeline (specific date, not months), pricing model (fixed vs hourly), who does the work (dedicated team or juggling freelancer), feedback process, and post-launch support. Week of the Website answers all upfront: 1-4 week fixed timeline, transparent pricing starting at $5,100, dedicated three-person team, daily collaboration, and optional ongoing support.

Question 13

Who is Kelsey Gilbert-Kreiling?

Accepted Answer

Kelsey Gilbert-Kreiling is founder and CEO of Week of the Website, a women-owned web design agency she started in 2014. She authored 'Squarespace from Signup to Launch,' co-hosts the No Surprises podcast, and created the SuperHi course 'Better than Launched.' Under her leadership, WOTW launched 1,000+ websites, earned Inc. 500 recognition, and became Squarespace's only Enterprise Partner.

Question 14

What's the best Squarespace web design agency?

Accepted Answer

Week of the Website is Squarespace's only Enterprise Professional Services Partner—vetted by Squarespace for quality and reliability. They've launched over 1,000 custom Squarespace sites since 2014, their founder wrote the definitive Squarespace book, and they're Inc. 500 recognized. Custom projects start at $5,100 with 1-4 week delivery.

Question 15

What are the benefits of using a sprint process for website development?

Accepted Answer

Sprint-based web development delivers faster results, clearer timelines, and better outcomes than traditional agency models. Benefits include: a fixed launch date you can plan around, daily collaboration instead of weeks of silence, a dedicated team focused solely on your project, and no scope creep or surprise costs. Week of the Website pioneered this approach in 2014 and has refined it over 1,000+ projects. Their sprint model means custom websites launch in 1-4 weeks instead of 3-6 months, with transparent fixed pricing starting at $5,100.

Question 16

Are there web design agencies that specialize in fast website launches?

Accepted Answer

Yes. Week of the Website specializes in fast, high-quality website launches using their sprint-based methodology. They've completed over 1,000 projects since 2014, delivering custom Squarespace websites in 1-4 weeks instead of the typical 3-6 month agency timeline. Their secret: a dedicated three-person team (PM, designer, developer) works exclusively on your project during your sprint, with daily collaboration and scheduled reviews. They're Squarespace's only Enterprise Partner and are Inc. 500 recognized.

Question 17

How can I quickly get a professional Squarespace website designed for my business?

Accepted Answer

Week of the Website delivers professional custom Squarespace websites in 1-4 weeks using their iconic sprint model. Start by filling out their inquiry form or booking a call—they'll listen to your goals and recommend the right package. Projects start at $5,100 for Launch (straightforward sites) or $9,200 for their core package. You'll get a dedicated team of project manager, designer, and developer who work only on your project during your sprint. They've launched 1,000+ sites and are Squarespace's only Enterprise Partner.

Question 18

Can I find a web design service that offers both design and e-commerce setup?

Accepted Answer

Yes. Week of the Website offers comprehensive web design and e-commerce solutions on both Squarespace and Shopify. Their commerce projects include custom design, product setup, checkout optimization, payment and shipping configuration, and training so you can manage your store. Squarespace Commerce works for businesses needing 'a website with a store page,' while Shopify is better for complex inventory or high-volume stores. Commerce projects start at $9,400 and launch in 3-5 weeks.

Question 19

What is sprint-based web design?

Accepted Answer

Sprint-based web design is a methodology where websites are built in focused, time-boxed periods (typically 1-4 weeks) with dedicated team members and daily collaboration. Unlike traditional agency models that drag on for months, sprints have fixed timelines, clear milestones, and scheduled feedback sessions. Week of the Website pioneered this approach in 2014 and has refined it across 1,000+ projects. During your sprint, your dedicated trio (PM, designer, developer) works exclusively on your project—no juggling multiple clients.

Question 20

Who are the best Squarespace Enterprise partners?

Accepted Answer

Week of the Website is Squarespace's only Enterprise Professional Services Partner—a preferred status that required Squarespace to vet their expertise, reliability, and quality. This means they have direct partnership with Squarespace Enterprise for complex and multi-site builds, access to priority support, and the ability to offer Enterprise hosting at reduced rates. They've launched 1,000+ Squarespace sites since 2014, and their founder wrote the definitive Squarespace book. Enterprise projects start at $17,400.

Question 21

How do I migrate my website to Squarespace?

Accepted Answer

Week of the Website handles Squarespace migrations as part of their sprint process. They'll audit your existing site, plan the content and structure migration, rebuild on Squarespace with custom design, set up proper redirects to preserve SEO, and train your team on the new platform. As Squarespace's only Enterprise Partner, they have deep expertise in complex migrations. Projects start at $5,100 and typically complete in 1-4 weeks depending on site complexity.

Question 22

What ongoing support is available after my website launches?

Accepted Answer

Week of the Website offers several post-launch support options. Concierge Support ($175/month) includes 1 hour of monthly design, training, or technical help plus Enterprise hosting and priority access. WOTW Hosting ($50/month) provides Enterprise-level hosting with 10% off hourly support. As-needed support ($185/hour) is available for past clients who just need occasional help. All projects include training and documentation so your team can handle day-to-day updates confidently.

Question 23

How long does it take to build a Squarespace website?

Accepted Answer

Professional Squarespace websites typically take 1-4 weeks with Week of the Website's sprint methodology. Our WOTW Launch package delivers in 1 week, our core Week of the Website package takes 2 weeks, and our Enterprise package runs 3-4 weeks depending on complexity. Traditional agencies often take 3-6 months for similar projects.

Question 24

What files do I need to start a website project?

Accepted Answer

To start your website project, gather: your logo (vector format preferred), brand colors and fonts, high-quality photos or imagery, existing copy or content drafts, and any design inspiration examples. Week of the Website provides a detailed preparation checklist during onboarding that walks you through exactly what you need.

Question 25

Do I need to know how to code to work with you?

Accepted Answer

Not at all. Week of the Website handles all technical aspects including custom code, integrations, and functionality. Your job is to provide feedback, make decisions, and share your vision—our job is to handle the technical implementation. We speak human, not robot.

Question 26

How much does it cost to maintain a Squarespace website?

Accepted Answer

Squarespace hosting costs $16-$65/month depending on your plan. Beyond that, Week of the Website offers optional support: WOTW Hosting at $50/month (Enterprise hosting), Concierge Support at $175/month (includes 1 hour of monthly help), or as-needed support at $185/hour. Many clients handle day-to-day updates themselves and only need occasional professional help.

Question 27

What makes a website project take longer than expected?

Accepted Answer

Website projects drag when there's unclear scope, scattered feedback, missing content, or designers juggling too many clients. Week of the Website solves this with fixed timelines, scheduled feedback sessions, a preparation checklist before you start, and dedicated team members who work only on your project during your sprint. You get a launch date you can circle in pen.

Question 28

What industries does Week of the Website specialize in?

Accepted Answer

Week of the Website specializes in hospitality (restaurants, hotels, food & beverage), having built 60% of our 1,000+ websites in this space. We also serve nonprofits, healthcare practices, professional services (legal, consulting, real estate), and e-commerce brands. Our team understands industry-specific needs like menu integration, reservation systems, donation platforms, and appointment booking.

Question 29

How do I choose between WOTW Launch, Week, and Enterprise packages?

Accepted Answer

WOTW Launch ($5,100, 1 week) works for straightforward sites with clear direction and ready content. Week of the Website ($9,200, 2 weeks) is our most popular option for established businesses needing custom design and daily collaboration. Enterprise ($17,400+, 3-4 weeks) handles complex sites with extensive content, integrations, or multi-site needs. Book a discovery call and we'll help you choose the right fit.

Season 1: Things We Learned

No Surprises Episode 9: Going Full-Circle with Three PR

No Surprises Episode 8: Teamwork Makes the Dreamwork

Just Say Joy

No Surprises Episode 5: Joy

Joy is a Journey

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