How does payment processing work & are there fees?
Let's talk about something that affects every online store owner: payment processing and those pesky fees that come with it. I know – it's not the most exciting topic, but understanding how it works can save you serious money. Let's break it down!
The Basics: What You Need to Know
Before we dive into specific platforms, here's a quick reality check: accepting payments online always comes with some costs. Think of it like paying rent for your digital storefront. The good news? You've got options, and understanding them can help you minimize these costs.
Shopify: The "We've Got It All" Approach
Shopify's payment system is like a well-oiled machine. Here's how it works:
Shopify Payments (Their Home Team)
Powered by Stripe (a major player in payment processing)
Basic plan rates: 2.9% + 30¢ per transaction
The more expensive your plan, the lower these rates get
No extra transaction fees (which is huge!)
But wait, there's more! Shopify works with over 400 other payment providers, including:
PayPal
Amazon Pay
Apple Pay
Google Pay
Here's the catch: if you don't use Shopify Payments, they'll charge an additional 2% transaction fee. Plus, you'll still pay your chosen payment provider's fees. It's their way of saying, "Pretty please use our payment system?"
WooCommerce: The "Choose Your Own Adventure" Option
WooCommerce takes a more open approach to payments. Think of it as a blank canvas:
WooCommerce Payments
Also powered by Stripe
2.9% + 30¢ per transaction
No monthly fees (nice!)
No platform transaction fees (even nicer!)
But here's where it gets interesting. WooCommerce plays nice with everyone:
PayPal? Built right in
Stripe? Native support
Square? You got it
Want something else? There's probably an extension for that
The best part? WooCommerce doesn't charge extra fees for using other payment providers. The only fees you pay are to the payment provider themselves.
Squarespace: The "Keep It Simple" Solution
Squarespace takes a straightforward approach to payments:
Primary Options
Stripe (their main player)
PayPal
Square (US only)
Apple Pay and Google Pay
The fee structure is clear:
2.9% + 30¢ per transaction with Stripe
Business plan: Additional 3% transaction fee
Commerce plans: No additional transaction fees
Making the Right Choice for Your Business
Let's break down which platform might work best for you:
Choose Shopify if:
You want an all-in-one solution
You're okay using Shopify Payments to avoid extra fees
You need lots of payment options
You process enough volume to benefit from lower rates on higher plans
Go with WooCommerce if:
You want complete control over payment options
You're comfortable with some technical setup
You want to avoid platform transaction fees
You need specific payment gateways for your market
Pick Squarespace if:
You prefer simplicity over extensive options
You're okay with standard processing rates
You don't need exotic payment methods
You plan to use a Commerce plan to avoid transaction fees
Pro Tips for Any Platform
Calculate Your Total Costs
Don't just look at processing fees
Factor in monthly platform fees
Consider transaction volume
Think about international payment needs
Think About Your Customers
What payment methods do they prefer?
Do you need international payment options?
Would digital wallets (Apple Pay, Google Pay) boost sales?
Plan for Growth
Choose a solution that can scale with you
Consider international expansion needs
Look at volume discount opportunities
The Bottom Line
There's no getting around payment processing fees – they're just part of doing business online. The key is choosing a solution that:
Matches your technical comfort level
Provides the payment options your customers want
Keeps fees reasonable for your business model
Grows with your business
Remember: the "cheapest" option isn't always the best. Consider the whole package – setup time, maintenance needs, customer experience, and of course, those fees. Your perfect solution is out there!
Need help crunching the numbers for your specific situation? Try creating a spreadsheet with your expected sales volume and comparing the total costs across platforms. Sometimes seeing the actual numbers makes the decision much clearer!